What about Bose? Part 2

March 30, 2006

BoseSo far in part one of our discussion, we’ve explored a little about why Bose is such a dominant brand with consumers and I’ve even shared a bit about my personal experiences with customers who’ve been Bose-Washed ©. Now let’s get into some specifics on why I feel you’d be doing yourself a disservice to buy any audio product, especially Bose, without first auditioning some other brands.

In all honesty I have to admit this part of my post has caused me some apprehension. The overwhelming sense of where do I begin has been gnawing at the back of mind since I first decided to write the article. Ultimately I decided retelling my most recent conversation about Bose would get the ball rolling, so here we go.

Many, if not all, of my friends know I’m in the consumer electronics industry and from time to time they’ll ask me questions like, “What kind of surround system should I get, Bose?” One particular time I was asked this question and I grimaced much like when someone shows you a picture of their newborn and asks isn’t he/she so cute? You’re trying to muster a yes when all you’re thinking is, oh gosh that’s an ugly baby. It’s quite an uncomfortable feeling. This is exactly how I felt recently when a friend was looking for my affirmation on their potential Bose purchase.

After pulling my thoughts together I realized this person is looking to me for advice and not a gloss over, so I began with “It really all depends on what you want out of the system.” My reply seemed to shock him a bit as he said, “Well… I want a great sounding surround system of course.” I replied, “Then Bose may not be for you.”

Now context is very important here. This is someone who has already shown a predisposition for a really good system (I know because I helped him pick out his projector) and not someone who was starting from scratch.


Bose standI went on to tell him about how Bose tries to discourage dealers from demonstrating their products head to head with competitors. If you’ve ever seen Bose on display in a retail setting, you may have noticed that the Bose stand or island display is set away from the rest of the sound equipment. Some might argue this is premium product placement but I’m of the opinion this is designed to put the product in a favorable light and in doing so, making it hard to make direct comparisons with the other products.

Lets talk about the product itself. In the interest of brevity for the rest of this post assume that I’m talking about a Bose home theater system. I’ve already mentioned my dislike of their all-in-one approach to electronics so for the remainder of the post, I’ll focus on their home theater speakers. But keep in mind whether you’re looking at a complete Lifestyle system with electronics or a stand alone speaker system, the speakers themselves are relatively consistent throughout the 6.1 packages.

• Frequency Response

Ah, let’s not forget about the diminutive cube speakers. Modern technology is a wonderful thing. We’ve solved so many day to day problems in our lives with technological advances. Many would assume the tiny speakers that handle the high and middle frequencies in a Bose system are just another example of this. Unfortunately, the laws of physics didn’t get the memo that a 2.5” driver can accurately reproduce high frequencies and down to lower-mid range frequencies. As it turns out, those lower mid range frequencies are one area where the Bose Cube-Satellite system falls short.

It’s not that the Bose system doesn’t recreate lower-mids at all, it’s where they come from that’s the issue. The Bose Acoustimass subwoofer by and large handles these low-mid frequencies for the system, which introduces another two-fold problem back into the system. Firstly since the cubes aren’t going down as low as a standard bookshelf speaker would, the system suffers from poor mid-range localization. And since those frequencies are being handled by the subwoofer, the sub itself suffers from an overachiever complex that often results in poor low end response.

Speaking of frequency response, Bose doesn’t publish frequency responses for their consumer products. Dr. Amar Bose was quoted as saying “looking at frequency responses on paper and charts doesn’t really matter – it boils down to how it sounds to people”. I will be the first to admit that frequency responses aren’t a good way to judge a speaker, especially if you’re comparing similar speakers. But I think it’s safe to say Bose would be exempt from the similar speaker comparison example.

When your competitors publishes their frequency responses and your company doesn’t, you’re either betting that your average customer doesn’t care enough to investigate statistics or that they really don’t matter at all. Given the fact that Bose cites several technological advancements as a direct result of their engineering, I’m betting it’s the former.

Here is the simple truth about Bose Cube/Sat speaker systems and their frequency response. There are obvious localization problems caused by the low-mid frequency shift to the subwoofer. A simple way to illustrate this (if you happen to own a Bose home theater system) is during a movie unplug all of your satellites and see if you can still follow the dialog from the subwoofer.

So far in about 5 out of 5 attempts, I’ve been able to follow the dialog. No I don’t own a Bose system, but I’ve replaced several. You shouldn’t be able to follow dialog from a subwoofer alone. This is indicative of a sub that’s recreating mid to upper mid-range frequencies, and not focusing on the low end as it should.

The general consensus is that as little as a 30hz gap or as large as a 80hz gap exists between Bose’s Cubes and Subwoofer. But again with out official frequency response figures from Bose, we’re left with outside independent reviewers speculating on the actual numbers. That is to say, I’m unaware of any credible third parties testing the frequency response of Bose’s Cube/Sat systems. But suffice to say, ANY frequency response gap would be worse than a high or low roll-off.

I haven’t even mentioned the price of Bose’s home theater systems, but I need to. Bose’s premium home theater systems aka The Lifestyle System, range anywhere from $1,599 to $3,999 at time of press. I don’t want to get into the “you could buy xyz components instead of Bose diatribe”, but I will say please do some shopping. You’ll be very surprised at what you can get in a component/speaker package from other manufacturers for say $2500.00, which often winds up being the average price of one of the Lifestyle Systems.

• Summary

I’ll close in saying that Bose is very often an emotional purchase by uninformed (through no fault of their own) buyers looking to buy a ‘surround sound system’ and more often than not the size of the Satellite Cubes is what seals the deal. However if you’re after genuine sonic fidelity and aren’t limited to a speaker that’s tiny, I urge you to do your research, hear multiple systems and refrain from impulse purchases, your ears and wallet will thank you.

In doing research for this article, I ran across a reprint of an article from SmartMoney entitled ‘The Sound and the Fury’. The article reviews 5 speakers (Bose among them) and features Lou Reed as a guest reviewer. There is a hilarious quote from Mr. Reed in the article about Bose, but I’ll let you read it for yourself.

Note: don’t take the link as an endorsement of Klipsch speakers, that’s just where the .pdf of the mentioned article resides.

p.s My goal here was informing potential Bose buyers, not lambasting current owners. If you own a Bose system and think it’s the cats meow then kudos to you, but please understand our comment system is for on-topic polite discussion and not for belligerent rhetoric.

Part (1) of What about Bose?



Posted by B.Greenway | | Filed Under Surround Sound


Comments

  • Byron
    I never was a big fan of Bose, you're paying for the name and their still paper speakers. My girlfriend was so happy when she brought home one of the Bose Wave® Radios and asked me what I thought, "You bought an expansive clock radio" was my response. The even worst part she has hearing problems so it was even more of a waste. The Bose was also returned because it didn't get very good radio reception (I've always had this problem where I live).


    Funny you would mention Bose's displays, at one of the big bigbox stores they have working speaker setups down the aisles, but the Bose displays are at the ends or in a separate aisle by themselves.


    Now my girlfriend bought one of the fancy (cheap) all in one stereos with a demo mode that makes the led display and vol lights flash and wonders why I can't get excited, I have Rotel audio and HDTV equipment. I was trying not to laugh. I keep telling her I research stuff I buy.
  • Rick
    I agree with you. I don't have top end equipment in my home theater by any means, but I didn't pay close to what a Bose system would have cost me and I think my sound is pretty close to the Bose systems I've heard. Also, I don't have an all in one home theater system, but I think they serve their purpose. I can't imagine some of my friends or relatives trying to figure out a setup like mine. For them, the home theater in a box is perfect.
  • Ivan
    A thoughtful and diplomatic perspective on the Bose vs The Rest of the Audio World debate. While it is refreshing to read editorial that appears to be without vitriol although treads somewhat over-cautiously, any discussion that neglects to mention Bose' dominance in the professional audio and staging arena is guilty by omission.
    Further, to imply that marketing represents Bose raison d’être rather than A) research (haven't you seen the new automotive suspension system they've recently dreamed up?) backed by that vital commercial locomotive element C) marketing, is also wrong.
    Every consumer Bose product is flawed - as is every consumer electronics product ever created. If an electronic entertainment product is a combination of performance, functionality, style, ease of use, quality of construction and any other minor criteria, then their have been very few milestones in consumer electronics that can score highly in these various criteria.
    Maybe that 6-CD B&O; industrial robot number; perhaps the NAD 3010 amp or the Mission Cyrus, B&W; Nautilus - and any number of Bose products.
    Wholistically (if you can forgive the new-agism) Bose have been creating true populist hi-fi; good looking, easy to use, competent performing, well-supported - and will do for many years to come.
  • rdas7
    Great article! I've never been a fan of Bose, as they are overpriced and incredibly gimmicky. Most of their "wow" factor comes from phase interference and clever marketing, neither of which leads to superior sound response.

    While I understand the market they are trying to address, they are almost criminally overpriced, where for the same money you could get a serious system, Bose offer sony consumer quality at pro prices - catering to the type of person who buys $50 bits of plastic to raise his speaker cable from the carpet "for better frequencty response" and then plays 128kbps mp3's from his iPod.
  • Andrew Baker
    I am not an audiophile by any stretch, and will agree Bose has used very clever marketing that reaches people most other advertisers would not influence. However they do fill a few product niches (or at least used to) other than the surround sound systems. For example their Wave Radio alarm clock is a beautifully simple looking alarm clock with many subtle features. When I purchased mine several years ago there was nothing in the market to compete. Sure the bass is a little overpowering in the morning. Sure it is very expensive for what it is. I would still not be without it though.

    I often see Bose compared to Apple. Perhaps a reasonable comparison. They both offer a product that is more expensive than the competitor, falls short in many comparisons, and have both offered excellent marketing. However you would have to claw my Mac from my cold, dead fingers.

    In summary, I would argue Bose occasionally fulfill a gap in the market. In those cases they are the best simply because no direct competitor exists. Could something be better? Absolutely.
  • Gerard
    My parents were lucky enough to have a salesman who was nice enough to demonstrate different speakers on the same audio equipment.

    Once you do that, Bose loses bigtime. Price AND performance AND looks.

    Their marketing really is incredible. I know for a fact that several of their suppliers for the electronics equipment can ask virtually any price, Bose just doesn't care. They know their customers will pay, no matter what.
  • Bubba
    I own a Bose Lifestyle 1-2-3 and it's really junk. As the writer points out, the sub is really handling a much wider bandwidth than just the lows, so you never really attain that true 5.1 or even 2.1 sound.

    What's worse is that the DVD player is so buggy, I don't even use it anymore. And while I paid $900 for it, it retails for $600 more, which is $900 too much.

    I've replaced the whole setup with an entertainment center pc, complete with the Logictech X550 5.1 speakers. It is pretty awesome.
  • Patrick
    I bought a Bose system because it was the only system asthetically pleasing to my wife. She didn't want "big ugly" speakers in her living room. Thankfully, I bought it re-furbished so didn't pay full price.

    We recently moved and I'm going to do a media room downstairs in the basement. You can bet dollars to donuts I won't be getting Bose spearkers again...
  • JRHelgeson
    I can't agree more with the article, bose does have some serious shortfalls with their frequency response. I heard a salesperson say once: "If there's no highs or no lows, it must be a Bose." I laughed.

    However, I bought a Wave Music System (Clock radio 2.0) for a kitchen radio and I'm very happy with it. (Keep in mind its use, I'm not watching movies with it.)

    Bose does have some neat innovations; how they get such great noise out of such small speakers, and they market the hell out of it. It doesn't mean that they cover all bases equally well. No company does.

    All things considered, I can't find a single thing to disagree with in this article.

    Joel
  • Nico
    As a fan of Bose speakers, I tend to agree with everything you have said here, this is why I do not own a set of any of the speakers mentioned. However, I saw no mention of the other lines of Bose speakers. I have 2 901 systems personally and I love them. The only annoying thing to me is that you have to use the supplied eq in order for them to work properly, and that just is plain difficult with todays home theater all in one recievers. However, I don't use the 901's for my home theater set-up. I actually have a set 301's and 201' (front rear) with a nice velodyne subwoofer for that, but that is another topic.
    Nearly every person that has scoffed me for having a stereo in my 'game room' using the 901's (hung from ceiling) has used the old saying "No highs, no lows, it must be Bose". Then I turn the system on and show them much differently. To these people I reply, you must have never heard a REAL Bose setup that someone has actually taken the time to set up properly.
    The inefficiencies of the 3-2-1 or acoustamass systems you speak of are present in ANY speaker system that utilizes small satelite speakers with the subwoofer doing most of the work, not just Bose.
    I am not disagreeing with you, infact I believe I have agreed with you twice now. I also believe that Bose definately IS overpriced. However, I do not believe that it is junk, and that certain models of their speakers definately ARE still top shelf premium speakers when used properly. I understand that there are other speakers out there that cost less and may sound just as good, however, I am hooked on my 901's especially when I play some classic vinyl through them.
    Also, I in no way am endorsed by Bose, nor do I work for them.
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