What about Bose? Part 2

March 30, 2006

BoseSo far in part one of our discussion, we’ve explored a little about why Bose is such a dominant brand with consumers and I’ve even shared a bit about my personal experiences with customers who’ve been Bose-Washed ©. Now let’s get into some specifics on why I feel you’d be doing yourself a disservice to buy any audio product, especially Bose, without first auditioning some other brands.

In all honesty I have to admit this part of my post has caused me some apprehension. The overwhelming sense of where do I begin has been gnawing at the back of mind since I first decided to write the article. Ultimately I decided retelling my most recent conversation about Bose would get the ball rolling, so here we go.

Many, if not all, of my friends know I’m in the consumer electronics industry and from time to time they’ll ask me questions like, “What kind of surround system should I get, Bose?” One particular time I was asked this question and I grimaced much like when someone shows you a picture of their newborn and asks isn’t he/she so cute? You’re trying to muster a yes when all you’re thinking is, oh gosh that’s an ugly baby. It’s quite an uncomfortable feeling. This is exactly how I felt recently when a friend was looking for my affirmation on their potential Bose purchase.

After pulling my thoughts together I realized this person is looking to me for advice and not a gloss over, so I began with “It really all depends on what you want out of the system.” My reply seemed to shock him a bit as he said, “Well… I want a great sounding surround system of course.” I replied, “Then Bose may not be for you.”

Now context is very important here. This is someone who has already shown a predisposition for a really good system (I know because I helped him pick out his projector) and not someone who was starting from scratch.


Bose standI went on to tell him about how Bose tries to discourage dealers from demonstrating their products head to head with competitors. If you’ve ever seen Bose on display in a retail setting, you may have noticed that the Bose stand or island display is set away from the rest of the sound equipment. Some might argue this is premium product placement but I’m of the opinion this is designed to put the product in a favorable light and in doing so, making it hard to make direct comparisons with the other products.

Lets talk about the product itself. In the interest of brevity for the rest of this post assume that I’m talking about a Bose home theater system. I’ve already mentioned my dislike of their all-in-one approach to electronics so for the remainder of the post, I’ll focus on their home theater speakers. But keep in mind whether you’re looking at a complete Lifestyle system with electronics or a stand alone speaker system, the speakers themselves are relatively consistent throughout the 6.1 packages.

• Frequency Response

Ah, let’s not forget about the diminutive cube speakers. Modern technology is a wonderful thing. We’ve solved so many day to day problems in our lives with technological advances. Many would assume the tiny speakers that handle the high and middle frequencies in a Bose system are just another example of this. Unfortunately, the laws of physics didn’t get the memo that a 2.5” driver can accurately reproduce high frequencies and down to lower-mid range frequencies. As it turns out, those lower mid range frequencies are one area where the Bose Cube-Satellite system falls short.

It’s not that the Bose system doesn’t recreate lower-mids at all, it’s where they come from that’s the issue. The Bose Acoustimass subwoofer by and large handles these low-mid frequencies for the system, which introduces another two-fold problem back into the system. Firstly since the cubes aren’t going down as low as a standard bookshelf speaker would, the system suffers from poor mid-range localization. And since those frequencies are being handled by the subwoofer, the sub itself suffers from an overachiever complex that often results in poor low end response.

Speaking of frequency response, Bose doesn’t publish frequency responses for their consumer products. Dr. Amar Bose was quoted as saying “looking at frequency responses on paper and charts doesn’t really matter – it boils down to how it sounds to people”. I will be the first to admit that frequency responses aren’t a good way to judge a speaker, especially if you’re comparing similar speakers. But I think it’s safe to say Bose would be exempt from the similar speaker comparison example.

When your competitors publishes their frequency responses and your company doesn’t, you’re either betting that your average customer doesn’t care enough to investigate statistics or that they really don’t matter at all. Given the fact that Bose cites several technological advancements as a direct result of their engineering, I’m betting it’s the former.

Here is the simple truth about Bose Cube/Sat speaker systems and their frequency response. There are obvious localization problems caused by the low-mid frequency shift to the subwoofer. A simple way to illustrate this (if you happen to own a Bose home theater system) is during a movie unplug all of your satellites and see if you can still follow the dialog from the subwoofer.

So far in about 5 out of 5 attempts, I’ve been able to follow the dialog. No I don’t own a Bose system, but I’ve replaced several. You shouldn’t be able to follow dialog from a subwoofer alone. This is indicative of a sub that’s recreating mid to upper mid-range frequencies, and not focusing on the low end as it should.

The general consensus is that as little as a 30hz gap or as large as a 80hz gap exists between Bose’s Cubes and Subwoofer. But again with out official frequency response figures from Bose, we’re left with outside independent reviewers speculating on the actual numbers. That is to say, I’m unaware of any credible third parties testing the frequency response of Bose’s Cube/Sat systems. But suffice to say, ANY frequency response gap would be worse than a high or low roll-off.

I haven’t even mentioned the price of Bose’s home theater systems, but I need to. Bose’s premium home theater systems aka The Lifestyle System, range anywhere from $1,599 to $3,999 at time of press. I don’t want to get into the “you could buy xyz components instead of Bose diatribe”, but I will say please do some shopping. You’ll be very surprised at what you can get in a component/speaker package from other manufacturers for say $2500.00, which often winds up being the average price of one of the Lifestyle Systems.

• Summary

I’ll close in saying that Bose is very often an emotional purchase by uninformed (through no fault of their own) buyers looking to buy a ‘surround sound system’ and more often than not the size of the Satellite Cubes is what seals the deal. However if you’re after genuine sonic fidelity and aren’t limited to a speaker that’s tiny, I urge you to do your research, hear multiple systems and refrain from impulse purchases, your ears and wallet will thank you.

In doing research for this article, I ran across a reprint of an article from SmartMoney entitled ‘The Sound and the Fury’. The article reviews 5 speakers (Bose among them) and features Lou Reed as a guest reviewer. There is a hilarious quote from Mr. Reed in the article about Bose, but I’ll let you read it for yourself.

Note: don’t take the link as an endorsement of Klipsch speakers, that’s just where the .pdf of the mentioned article resides.

p.s My goal here was informing potential Bose buyers, not lambasting current owners. If you own a Bose system and think it’s the cats meow then kudos to you, but please understand our comment system is for on-topic polite discussion and not for belligerent rhetoric.

Part (1) of What about Bose?



Posted by B.Greenway | | Filed Under Surround Sound


Comments

  • Caubehypah
    For all those that commented on why the writer did not mention anything about Bose speakers and their performance in the recording world, is that this blog is mentioning the home theater performances of the Bose speaker system strictly. I also feel that bose uses its name in other industry to lead customers into buying their "home theater" speakers. I recently walked into one of those Bose stores in an outlet and the salesman told me that Bose was a perferred speakers system in the Olympics, etc. He then showed me to a home theater surround sound Bose system to hear "why it was chosen for the olympics." There is absolutely no comparison between speakers you use outside and speakers for your home theaters. It is deceptive. But for the average joe, it is highly appealing.
  • B.Greenway
    Folks thanks for all the comments, really. But this page is getting longish. Please post any new comments on part one of the article:

    http://www.hometheaterblog.com/hometheater/2006/03/what_about_bose.html
  • B.Greenway
    I’m completely aware of the litigation involving CE, Thiel and others. I’ve said nothing here that can be asserted as libelous by Bose.

    Slander: words falsely spoken that damage the reputation of another <-- cant be this one

    Libel: Published words or pictures that falsely and maliciously defame a person. Libel is published defamation; slander is spoken. <-- Hard to consider these articles libelous with summations like these:

    “I’ll close in saying that Bose is very often an emotional purchase by uninformed (through no fault of their own) buyers looking to buy a ‘surround sound system’ and more often than not the size of the Satellite Cubes is what seals the deal. However if you’re after genuine sonic fidelity and aren’t limited to a speaker that’s tiny, I urge you to do your research, hear multiple systems and refrain from impulse purchases, your ears and wallet will thank you.”

    No where in that statement or throughout the articles do I libel Bose as a company or product, I’m offering my personal opinions and observations.

    “I urge you to do your research, hear multiple systems and refrain from impulse purchases, your ears and wallet will thank you” could hardly be construed as a damning comment.

    Oh and in case there was any doubt as to my opinion of the company in general. A friend of mine (who’s technical opinions I hold above almost everyone I know) tells me the Bose noise canceling headphones are an awesome product. There now that should dispel any myths that I’m on some frivolous anti-Bose crusade.
  • SH
    "By the way I'm a professional musician and know a little about sound.
    My friend helped me set them up and they sounded great."

    <---Hilarious.
  • anon
    Well, my stint in Audio goes back to the mid 70's as a dealer. We were BOSE dealers when I started, but there was a problem. We demo'd everything we sold in the same room with the same gear (whatever wasn't under test would be identical; the only variable being the speaker, or whatever you were interested in) and we did it by plugging and unplugging, not switching.

    Anyway, the good people at BOSE were happy with out sales, overjoyed, even. We didn't sell many 901's except to certain customers: they were bulletproof, mostly, and you could play them "real loud". So, if you came in after checking out some Cerwin-Vegas that you loved, or it was obvious that good=loud to you, you got 901's and our service department remained blissfully ignorant of your tone deaf, always-clipping ways, which normally destroys a loudspeaker rather quickly.

    601's we couldn't move if we put guns to our customers heads, but the 301's were nice, mellow speakers for certain people, and we used a lot of them when a clothes retailer or record shop wanted something not-to-fussy without all those annoying highs and lows; very unobtrusive sound that didn't offend. We even had a customer who owned a record store, and we installed a pair of 301's outdoors so he could play music to passers by. They lasted for years and did the job, polite, inoffensive, but hardly hifi.

    If you cared just a bit more about sound but still had the loud bug, we sold you Klipsch speakers (we were the largest Klipsch dealer in Canada at the time). They were also quite bulletproof, but so efficient that few amps ever made it to clipping anyways.

    The HF drivers occasionally blew out if you really abused them, but the rest was fine, and we offered a no-questions-asked lifetime warranty on them (not the manufacturer's or distributor's warranty, we ate the cost but it worked for us since it was fairly rare; 2 or 4 replacements a year).

    And if you wanted good sound, we had dozens of "proper" hifi speakers, from Rogers LS3/5a's to Maggies and everything in between.

    But, they had a real problem with our demoing. Since we would not agree to a dedicated BOSE area, we mutually agreed to move the line to a competing dealer in town. We even sold them our inventory, which made the BOSE people a little miffed; they expected to sell new stuff to them.

    I think we sold 2 sets of 901s in the 5 years I was part of the store, but probably 200 pairs of 301s. Still, it was easy to say goodbye to them; no-one really cared for the sound and we did have a line for the Motorhead crowd, so they weren't missed at all.

    Even then, BOSE was best known inside the industry (not to the public, though) as the triumph of marketing over music.

    Best regards.
  • Greg
    Ok, good article but hear are some thoughts...

    Bose speakers are made with paper cones. Ever leave paper out on a humid day. What happens... The paper changes shape,curls, well this happens with your Bose speakers and that effects the sound. Also the speakers are held together with foam that will deteriate over time.

    Also the gap in the Frequency Response is like buying a $80,000 lexus and not getting a transmission. You are paying more not having those frequency responses.

    I am guilty of having my parents buy a BOSE system though. First I didn't know how bad bose was and second I didn't want to be bothered by them always asking... How do I use this thing again. I now can solve that with a Harmony universal remote control

    However when my Aunt wanted a home theater system I told her no Bose. Instead we went to a Home theater store in her area. Auditioned a complete set up in her price range. She wound up spending about $2100 installed with dual recievers for a second zone.

    Even Best Buy and others will install a system into your home and set it up for about the same price as a bose system.

    My Motto is if it costs more than $100, go spend 15 minutes on the web and do some research, it can save you thousands.
  • Drew
    Thanks for the info about Bose. Also, recommendations would be good and here's why. I seriously do not have the time to go everywhere I would need to go to hear all the different systems. I had a friend who once drove 3 hours to audition a speaker system (Definitive maybe?) and I just can't do that.

    So I read lots of magazines and Internet posts until I came up with what seemed to be a regularly recommended set of bookshelf speakers, Optimus speaker with Linnaeus tweeters by Radio Shack. Don't have a cow, apparently Radio Shack's speakers (at least that particular set) were an audiophile's insider tip for cheap speakers (kinda like using 18-gauge electrical cord for speaker wires).

    Anyway, I bought them because the recommendation came around from many sources. I would appreciate a recommendation here, too. Maybe a $1000 set each. Just a suggestion.
  • Average Joe
    Yup, I'm the Average Joe (TM). When I hear Bose I think bass.

    While an audiophile might want to set up all those speakers, I don't. I just want to plug in and go.

    I'm also really impressed by the bass. I like how it thumps a lot, and I can always clearly hear all the bass in every song I listen to. I don't really understand what you mean by mid-range though, but I do have bass, and lots of it. Yeah baby!

    I picked the Bose because there were only a few to choose from. I had walked into a Sony store, and was soon confused. They had so many different sizes and shapes of speakers I had no idea what made one better than the other, and I certainly wasn't going to sit and listen to them all. It also helps that the bose are small as the old lady doesn't mind so much.

    joe.
  • dom
    Well all good and well, but I can sit and tell the difference between speaker setups, and if other manufactrers arent willing to promote or shout about their product, what does that say about the company?! Oh, and you fail to mention what you'd pick instead!
  • Mike Martinez
    Great article. I'm a sound guy for a 2500 seat auditorium and I'm always getting speaker questions from people and they inevitably ask me about Bose speakers. My reaction is almost exactly what the author describes.

    Part of the problem with speakers (and sound gear in general) is that the uninformed can easily get fixiated on an idea of what sounds "good" without really testing out whether what they've been told really matches up with how their ears and mind percieve sound. A potential purchaser will hear that certain types of speakers sound "warm" which can be a nice way of saying very mid-range in character while lacking high end clarity and low end body. Unless you know to listen for good clarity throughout the audible frequency range a buyer may have no idea what they're missing.

    I agree with the author that I can't completely rule out Bose as appropriate for some users but that my instinct when I here someone ask about them is that the person doesn't know a lot about audio. Also I completely agree that Bose isn't great in terms of bang for your buck. Even if you like a particular Bose system's sound I guarantee you can get the same quality for less money elsewhere.

    I can't emphasize enough the need to listen and compare various speakers to get a good idea of what you're buying.
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